FAQ

Where can I find the prices of 03AM® products?

Prices for each product are shown next to each item.

Where can I purchase your products?

You can buy directly through our own website. Moreover, all of our stockists are listed under Stockist on the website.

How I can contact 03AM®?

For any question or general information, please contact contact@03am.co. For any other enquiry, you can do it trough the Contact in our website.

When will my order ship?


Orders in stock are usually shipped within 2–3 business days in Spain and 3-4 days in Europe. 

Where do you ship?

Almost everywhere. Email contact@03am.co if you are having any trouble to place an order.

How long does it take for a refund to go through?

We will process your return as soon as we receive it. Please allow 3–10 days for your bank account to update.

How I can request a catalogue?

You can ask about our catalogue at the following emial contact@03am.co

What if my tracking number doesn’t work?

Confirmation is sent when your shipping label is printed. Please allow up to 12 hours for this information to update. Please see Shipping & Delivery section for more information.

How do I become a stockist?


If you would like to be considered, please email press@03am.co including a link to your website, other carried brands, pictures of your store and your “wishlist”. We will review your store and respond within 1–3 days.

Any press inquiry?


For all press inquiries, any information or graphic material, email press@03am.co

Do you take custom orders for Contract projects?

We are able to make custom pieces for special projects with larger quantities. Contact contact@03am.co for more information.

What if I am having problems with the website?

If you are having trouble with checking out or other website issues please call us to: +34 629 456 762 or email contact@03am.co. We will respond you as soon as possible. Make sure your browser is updated before contacting 03AM®.

Homage to baker's daily work

RECOVERING THE “FLOUR BAG” AS WELL AS SOME ANECDOTES AROUND A BAKERY FROM 1.913, 

03AM® PRODUCTS ARE CRAFTED WITH THE FINEST NATURAL FIBERS, HANDWOVEN THREAD-BY-THREAD WITH TRADITIONAL LOOMS TO CREATE UNIQUE PRODUCTS.

ENJOY THE REST...

 

03AM is a Registered & Crafted shape by Enjoy The Rest Ltd.

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